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Restaurant Technology & POS

# Run Orders, Kitchen and Delivery From One System

A busy kitchen usually runs on too many screens: one phone for WhatsApp orders, a separate POS, a delivery app, and customer details written down somewhere nobody can find later. AigentZone builds restaurant technology that connects those pieces — through AigentPOS, our own restaurant operating platform.

Delivered by AigentZone, a UAE business technology company — about AigentZone

## Where restaurant operations break down

Separate systems

- WhatsApp orders typed into the POS by hand, with mistakes at peak hours
- The kitchen finds out about an order after somebody walks it over
- Delivery handled in a separate app with no link to the order
- Menu changes made in one place and forgotten in another
- Customer history lost, so nobody knows who orders regularly

One connected platform

- Orders arrive from WhatsApp and route to POS and kitchen automatically
- The kitchen display shows each order the moment it is confirmed
- Delivery assigned and tracked against the same order record
- One live menu with prices and availability updated across branches
- Every order attached to a customer profile you can market to later

## What AigentPOS does

These are capabilities available in the product today.

### AI-powered WhatsApp ordering

Customers order by text or voice in their own language. AI detects delivery, pickup or dine-in, handles modifications, and confirms the order.

### Live dynamic menu

Live prices and real-time availability, updated automatically for every branch, with a QR digital menu for customers.

### Kitchen operations

Confirmed orders route automatically to the POS and kitchen display, with multi-printer routing for the right stations.

### Delivery workflows

Assign delivery drivers and track them live against the order, alongside aggregator order integration.

### Point of sale

One POS for dine-in, takeaway and delivery, with a multilingual cashier interface, shift management, tables and bills.

### Automated table reservations

Reservations handled automatically by the system, rather than tracked by hand in a notebook or a separate app.

### Customer records and campaigns

Order history and customer profiles, customer segments, and WhatsApp broadcast campaigns with delivery and read reporting.

### Smart upselling

AI suggests add-ons during the conversation to raise the value of each order, and recognises returning customers and their favourites.

### Multi-branch control

A central dashboard across branches, with dedicated menus and pricing per location.

## Who this fits

Restaurants taking orders over WhatsApp as well as in person
Cafés that need a fast counter POS and a live menu
Food businesses running delivery alongside dine-in
Hospitality operators managing more than one location
Kitchens losing time re-typing orders between systems
Owners who want customer data they can actually market to

## AigentPOS by AigentZone

AigentPOS is a proprietary AigentZone product — a restaurant and retail operating platform that connects WhatsApp ordering, point of sale, kitchen operations, delivery workflows and customer records in one environment.

It is set up per business, so menus, branches, printers, delivery and campaigns match how your operation actually runs.

Explore AigentPOS

## Related solutions

### Business Automation

Replace manual follow-up, routing, and repetitive operational work with automated workflows.

### CRM & Sales Solutions

Track customers, manage the sales pipeline, and keep follow-up organized in one system.

### WhatsApp Business Solutions

WhatsApp Business Platform solutions for customer messaging, campaigns, and automation.

All solutions→

## How many screens does an order pass through?

Walk us through how an order reaches your kitchen today and we will show you what connecting it looks like.

Discuss Your Restaurant Setup Send a Message